[ccpw id="5"]

Home.forex news reportBarclays app outage deprives customers of banking services

Barclays app outage deprives customers of banking services

-


Unlock the Editor’s Digest for free

Barclays has experienced significant technological issues that have left customers unable to access some of the most basic banking services, including transferring money and making payments. 

Several functions were down on Friday including online banking, the Barclays app, and payments and transfers.

Barclays acknowledged the outage in an online statement and apologised to customers saying: “We know this isn’t ideal.” The bank has not explained what has caused the issue but it is because of a technical problem rather than a cyber attack, according to a person with knowledge of the matter. 

The outage came at a particularly critical time for Barclays’ more than 20 million UK customers, many of whom were set to receive their first pay cheque of the year. It also prompted frustrated responses from those who were on deadline to file their self-assessment tax returns with HMRC and make payments. 

“We know some customers may be having issues trying to make a payment to HMRC ahead of the deadline for self-assessment tax returns. We’re in direct contact with HMRC, they are aware of the technical issues with our system and have confirmed today’s issues will not result in late-payment penalties, as they don’t apply until 1st March,” said a spokesperson for the bank. 

“We will ensure that no customer is left out of pocket because of delayed payments caused by this incident.” 

A status update on the Barclays website at the time of writing showed that seven functions were having difficulties, including debit cards and their messaging service. No clear guidance was available on when the systems will be up and running again.

Barclays said earlier today that cards and cash withdrawals were working normally. However, a number of customers disputed this, saying they had been unable to make card payments.



Source link

LEAVE A REPLY

Please enter your comment!
Please enter your name here

LATEST POSTS

Pound to Euro Forecast: GBP/EUR Holds 1.20

February 14, 2025 - Written by Frank DaviesSTORY LINK Pound to Euro Forecast: GBP/EUR Holds 1.20 UPDATE: The Pound Sterling (GBP) was trapped in a...

Fed Logan (voting in 26): Next couple of months of inflation will be pretty important

The next couple of points of inflation will be pretty important.Even if get better data on inflation, should be cautious on ratesif labor market...

DPN3, the CluCoin and Goobers NFTs founder who gambled away investor funds, sentenced to 27 months in prison

Austin Michael Taylor, a.k.a. DPN3, confessed to investors in 2023 that he had lost their funds gambling on online casinos. Source link

TNB Tech Minute: Airbnb Looks to Expand Beyond Rentals

Plus, shares of sports-betting platform DraftKings hit a three-year high. And, Chinese e-commerce companies like Shein and Temu try to bypass Trump to keep...

Follow us

0FansLike
0FollowersFollow
0SubscribersSubscribe

Most Popular

spot_img