KPMG has entered into a strategic relationship with software company Uniphore to deploy AI agents powered by industry-specific small language models (SLMs), with a focus on regulated sectors including banking, insurance, energy and healthcare.
Under the agreement, KPMG will use Uniphore’s Business AI Cloud as the platform for building and operationalising agentic AI and fine-tuned SLMs across both internal and client-facing workflows.
The platform is built on a sovereign, composable and secure architecture and is designed to integrate with KPMG’s existing enterprise systems and data environments. It also meets governance and compliance requirements that apply in regulated industries.
The collaboration forms part of KPMG’s broader programme to equip its global workforce with AI-enabled delivery models.
The company is working to embed AI into core business processes so that its consulting teams can design, deploy and govern AI agents, combining human judgment with AI-driven execution to deliver defined business outcomes.
KPMG advisory principal Prasad Jayaraman said: “We are thrilled to align with Uniphore’s vision for AI as a transformative force for business as we focus on helping clients move from AI experimentation to real operational value.
“Working together with Uniphore to use AI to transform regulated industries supports our mission to embed business AI into how work gets done, in a way that is governed, scalable and aligned with client needs.”
KPMG plans to use Uniphore’s Business AI Cloud to encode institutional knowledge, regulatory frameworks and process playbooks into industry-specific SLMs.
The company aims to deploy governed AI agents across functions such as procurement, workforce optimisation, finance, claims and customer experience.
A central component of the collaboration is an SLM factory model, which KPMG and Uniphore are using to convert knowledge work traditionally delivered through people and documents into scalable, reusable AI systems. This model is intended to support repeatable development of AI agents that can be adapted to different industries and processes.
Among the initial client solutions, KPMG is developing an AI-enabled procurement and contracting capability using Uniphore’s technology.
The AI agents in this solution classify high-value contracts, compare terms against approved standards, extract contractual obligations, identify potential risk areas and route exceptions to human reviewers for approval.
Additionally, the two companies are targeting production-grade AI deployments rather than limited pilot projects.
